Prices and Delivery Options for 2017/2018

  • Standard Dispatch – All parcels under 45cm x 35cm x 16cm and weighing under 2 kg are sent via Royal Mail.
  • Express Dispatch – Usually Parcel Force. EXPRESS DELIVERY IS NO LONGER AVAILABLE
Oversized Products

Products marked ‘Oversized Product’ have either very large dimensions or are very heavy. Shipping costs can vary dramatically. See below for costs and options.

Some examples of these products are, Portaledges, Boulder Mats, Clip Sticks, large bags etc.

  • UK Mainland* Customers: Apart from exceptional circumstances we do not charge any extra to customers ordering from the UK mainland*. We do reserve the right to cancel an order and refund the payment if we find that the shipping cost will be unusually high.
  • EU and Europe Customers: We charge a flat rate of £50.00 for shipping oversized products. We do reserve the right to cancel an order and refund the payment if we find that the shipping cost will be unusually high.
  • Rest of the World: We are unable to offer a flat rate for these products. Please contact us if you would like a quote.
UK Mainland*
Order Value Standard Dispatch 2-5 Days Express 1-2 Days
£00.01 – £59.99 £4.50 £10.00  NO LONGER AVAILABLE
£60.00 – and above Free £10.00 NO LONGER AVAILABLE

If you can’t find what you’re looking for, or require a special delivery please contact us either by phone or email and we’ll do our best to help you out.

*UK Mainland does not include Highlands and Islands, but for most products we do not charge anymore. If your order contains an ‘Oversized Product’ we may need to contact you to either cancel your order or charge extra for shipping. If in doubt contact us before you order.

Europe EU Countries
Order Value Dispatch Method Prices
Any Value Royal Mail/Parcel Force 3 – 7 working days £15.00
Oversized Product Royal Mail/Parcel Force 3 – 7 working days £50.00


These prices are based on parcels under 45cm x 35cm x 16cm and weighing under 2 kg and are sent via Royal Mail. We will contact you if your order is too heavy or large with details on any extra shipping costs.

Europe(non EU)
Country Dispatch Method Prices
Bosnia & Herzegovina Royal Mail/Parcel Force 7-10 working days £20.00
Iceland Royal Mail/Parcel Force 7-10 working days £20.00
Norway Royal Mail/Parcel Force 7-10 working days £20.00
Russia Royal Mail/Parcel Force 7-10 working days £20.00
Serbia Royal Mail/Parcel Force 7-10 working days £20.00
Switzerland Royal Mail/Parcel Force 7-10 working days £20.00
Turkey Royal Mail/Parcel Force 7-10 working days £20.00
Vatican Royal Mail/Parcel Force 7-10 working days £20.00
Oversized Product Royal Mail/Parcel Force 7-10 working days £50.00

These prices are based on parcels under 45cm x 35cm x 16cm and weighing under 2 kg and are sent via Royal Mail. We will contact you if your order is too heavy or large with details on any extra shipping costs.

Non EU customers are not charged UK VAT(20%). Once you have registered an account, entered your delivery address and logged in, all prices displayed on the site will be displayed without UK VAT(20%).

Rest of the World
Country Dispatch Method Prices
Australia Royal Mail/Parcel Force 7-10 working days £25.00
Canada Royal Mail/Parcel Force 7-10 working days £25.00
Japan Royal Mail/Parcel Force 7-10 working days £30.00
New Zealand Royal Mail/Parcel Force 7-10 working days £25.00
USA Royal Mail/Parcel Force 7-10 working days £25.00
Other Countries If you would like to order from a country not listed please contact us.

These prices are based on parcels under 45cm x 35cm x 16cm and weighing under 2 kg and are sent via Royal Mail. We will contact you if your order is to heavy or large with details on any extra shipping costs.

Please note we are unable to ship boulder mats and some oversized products to ‘Rest of World’ countries.

Non EU customers are not charged UK VAT(20%). Once you have registered an account, entered your delivery address and logged in, all prices displayed on the site will be displayed without UK VAT(20%).

Order & Shipping Confirmation

You will receive an email once you have completed checkout to confirm we have received your order and another email to confirm we have dispatched it. If you have not received an email please check your junk mail folder before contacting us. 

General Delivery Information
  • Standard Dispatch orders received before 1pm will be processed and dispatched the same working day (working days DO NOT include Saturdays or Bank Holidays).
  • Express orders received before 11am will be processed and dispatched the same working day.
  • Please make sure the delivery address you specify is accurate. We are unable to change a delivery address once your order is dispatched and it will be returned to us.
  • We aim to keep all stock levels shown on our site as accurate as possible, but very occasionally we may have no stock to fulfil your order. We will always contact you ASAP about this and you will be given the option to either wait for fresh stock, receive a full refund, or choose an alternative product.
  • All our orders usually require someone to be available to sign and receive all deliveries no matter how big or small. If a delivery is returned to us, we will charge the full cost of dispatch to re-ship the item.
  • Couriers may be able to leave your item with a neighbour if you request this on checkout but this will be entirely at the couriers discretion.
  • If you request your order to be left anywhere it cannot be signed for, e.g. in gardens, under sheds or in the garage and the courier claims to have followed your instructions but the item has disappeared then this will be your loss and not ours. Some couriers and postmen will not carry out these requests.
  • Tracking information can be supplied upon request.
  • We always try to get your goods to you within the time quoted, but delivery times are not guaranteed and Cold Mountain Kit Ltd cannot accept responsibility for late or non-delivery spoiling a climbing trip, birthday etc, so be sure to plan ahead.
  • If you do not receive your item within the quoted time or have any enquiries regarding your deliveries please contact us via email or telephone.